Shipping & Returns
- We offer shipping across Saudi Arabia.
- Orders are processed and shipped within 5-7 business days.
- Delivery times may vary based on location and courier services.
- Customers will receive a tracking number once the order has been dispatched.
- We do not accept returns; however, exchanges are allowed within 7 days of receiving the item.
- To be eligible for an exchange, the item must be unused, in its original condition, with all tags attached.
- Exchanges are only available for size or defect-related issues.
- Customers must contact us within 7 days of delivery to request an exchange.
- The customer is responsible for the shipping costs of returning the item for exchange.
For any inquiries, please contact our customer support team.
Email: sana@sanaaj.com
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